How do I return an item?

Refund/Return Policy:  
Original sales receipt must accompany returns. Purchased items must be unopened and in new, unaltered and unused condition.
We accept returns for exchange or refund 7 calendar days after delivery of the product. At our sole discretion after 7 calendar days, we will offer an exchange or Mt. Zion bookstore credit only. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:
• -unbroken seal on item's package
• -without showing signs of use or damage in any way
• -within 7 calendar days of the delivery date (after 7 days no returns are allowed)
• -must not be a special order or a custom order
• -unless noted that it cannot be returned or have a different return policy time period other than that 7 days noted in that item's  particular item description.
If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for a credit.
Refunds are contingent upon inspection of item(s) once we receive it.
There is a 15% restocking fee for returned items that are not being exchanged and are not damaged. Again you MUST contact us within 7 days if you intend to return any item back to us. Items returned to us after 7 days and without contacting us will not be refunded.
The customer is responsible for all shipping costs if Mt. Zion Baptist Church is not at fault.

Mt. Zion Baptist Church
Attn: Order Return
2275 Murfreesboro Pike, Suite 100
Nashville, TN 37217
Phone: 615-254-7296